DOCTORS- the GPs
The partnership hold a current General Medical Services (GMS) contract with Coventry Primary Care Trust (PCT). More about the GPs HERE
NURSES - learn about the Nurses in the Services Section HERE
The reception staff will assist you in making emergency and routine appointments to see your doctor, undertake repeat prescriptions, answer numerous questions and offer help and assistance at all times. It is a legal requirement that confidentiality of patients' records is maintained at the highest level by all staff. Please respect our receptionists - Physcial or verbal abuse of our staff is not acceptable. Any incidents will always be logged and reported to the police in view to prosecution. Aggressive or violent patients may forfeit their right to be on a GP's list. The practice has adopted the NHS Zero Tolerance Policy on abuse.
The secretary is based at Green Lane and deals with all referrals to the hospital and for private consultations.
Based at Green Lane dealing with the large amount of daily paperwork and taking bookings for medical examinations.
For details of the services offered by our practice nurses CLICK HERE
Practice Manager & Business Manager
Karen Shirley, is Business Manager, deals with the financial running of the Practice and is responsible for the administration of the Practice. She would be very happy to hear your views and suggestions about services offered by the Practice.
The practice has attached health visitors, midwives, district nurses, counsellors and close links with the community psychiatric nurses. These healthcare professionals are employed by Coventry Teaching Primary Care Trust and work closely with all staff in the practice.
A team of District Nurses is attached to our surgery and give skilled nursing to patients requiring care in the community. The team can be contacted on xxxxx between 8:30am and 5:00pm daily.
We are actively involved in training medical students from Warwick University Medical School. They are primarily in the practice to learn more about communication skills. In order to become good doctors they particularly need practice at listening to patients, trying to work out problems and then discussing with patients what possible solutions might be. They will be supervised by one of the doctors from the practice. Occasionally, consultations are video-recorded to aid doctor or student learning, but this is voluntary and only follows informed consent by patients. Please accept them as part of our team but please tell the receptionist if you would prefer the student not to be present during your consultation. When these students are in the practice you will be informed if they are sitting in with the doctor you are due to see. The consultation may occasionally be videoed for training purposes with your consent. Should you not wish the medical student to be present please let the receptionist know immediately. There is no obligation for you to be seen with a medical student present.