We undertake an annual patient survey and throughout the year now. For one week every month, we hand out questionnaires for patients to fill in and they cover all aspects of the surgery from the premises, to the staff, right through to consultations with doctors and nurses. You can also ask for the questionnaire at any time, some may be left in the waiting room for you to complete. At Green Lane Medical Centre we use a “touch-screen” questionnaire. We do ask that if you fill out one of these questionnaires that you complete it as honestly as you can. All results are confidential.
Patient Survey & Patient Participation Group findings are available. Click on the documents below: